Shipping policy

Shipping Policy
At BongRoot, every product is made on demand after your order is placed. This helps us reduce waste and deliver freshly printed products.
Order Processing
All orders are processed within 2–5 business days.
During peak seasons or high order volumes, processing may take slightly longer.
Shipping & Delivery
Once your order is shipped, delivery usually takes 3–7 business days, depending on your location.
Total estimated delivery time is 5–12 business days.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Delays
Delivery times are estimates and may be affected by weather, courier delays, public holidays, or other unforeseen circumstances. We appreciate your patience in such cases.
Incorrect Address
Customers are responsible for providing the correct shipping address. BongRoot is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
If you have any questions regarding your order, please contact us at threadroute2000@gmail.com